Amazing person doing a great job. Very thoughtful and thorough in his work.
Pat does a great job every year filing my taxes. I've been using his services for about ten years now. He's quirky but very reasonably priced, quick, and always gets me a great return.
Title - Messed up taxes, filings, and payroll,
Will never go here again!!!!!! It's been a month and my refund hasn't even been received. Called several times and was suppose to get a call back but never do. They got paid but I didn't. This was my second year using them and it'll be my last. They act like they aren't concerned or even trying to figure out why it hasn't even been received. I will be reporting this! It's now been over 3 months and the state still has not received my info. The state says no longer than 10 weeks but every time I call this office they keep telling me it'll be 12 weeks, now they are saying 16 weeks. They are just giving me the run around and feeding me a bunch of lies. I do not recommend this place to anyone!!!!
My final note is that apart from the inaccurate, unreliable service, that there was an air of rudeness and unprofessional demeanor.
I wish them well in the future and hope these negative reviews will help them understand they do not operate in a vacuum. And perhaps this may help their customer service efforts in the future.
As of this year, the owner and operator of My Accountant Inc. has been my accountant for 15 years. He has always been great in handling all of the details and I have never had to worry about anything. In that time my situation has changed many times due to job changes, state changes, income changes, deduction changes, changes in employee status and type. Since I was a single college kid going out on my own to a family of 5 with a 501c3 + a few other 1099 and w2 jobs, he has always been more than fair with cost, unbelievably fast with returns (that have always gotten me the most possible), and has never overlooked anything that might cause me IRS frustration. My Accountant will make your life easier!
At this point, both services were having trouble and I informed them I was going to move to another service starting July 1, 2016. Again met with radio silence. The new services asked for digital copies of my taxes, payroll tax filing, etc. We spent 6 weeks trying to get these excel spread sheets and tax copy from them. They agreed to send them and never did. This became a cost to me since the new services had to spend billable time to recreate the tax records for Q1/Q2 payroll taxes and verify with the state things had been done. They had been filed incorrectly.
Second, payroll issues also occurred. He help my funds in his own escrow without depositing for IRA and 529s. Though we later found issues with the 529, he held the funds for months on end with no movement. I had to issue an ultimatum before he would take action. I lost 25% of my IRA investment capability in 2016 based on his lag-behind timing.
I utilized this service for taxes and payroll (same owner) for tax year 2015 and payroll for Q1 and Q2 2016. During the tax cycle multiple issues occurred. First, the taxes were inaccurate. I was sent a follow up bill from the IRS with an adjusted payment. This is obviously the largest infraction of business trust. He did not redo the tax forms or verify any of this when I asked his what the bill was about. He became defensive and went radio silent. I then received a notice indicating the S-corp filing was filled out incorrectly and that my tax status was inaccurate. This was also met with radio silence. No resolution.
My Accountant Inc is a US Accounting firm based in Indianapolis, Indiana. My Accountant Inc is located at 2407 English Ave, Indianapolis, IN 46201, USA.
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