***edited to include that although they responded on here they will not respond to my emails.
It took nearly 2 weeks to get a death certificate for my father. When that was finally issued I spoke to someone about his ashes on Monday and I was told that they would be available on Tuesday and that someone would call me when they were ready. No one did, but I live a long distance away and was coming to town on Thursday. So, I decided to call when I got to town. Got in late so I called Friday. After identifying myself as his son, they told me that my "brother's" ashes were picked up by his wife, which he did not have. I was in a panic until a few minutes later when my sister called to tell me they had just been delivered to her. Don't expect your loved one to be treated with dignity or respect by this outfit.
They ripped off my 85 year old grandpa said it would be 5 thousand ended up being over 7 after all the extra charges. They were 4 hours late to pick up her body, took over 6 days to prepare her, charged extra to do her hair and didn't even brush it. Very bad experience all around.
I had a good experience dealing with everyone there as we were completely unprepared. They were nice and compassionate. The pricing was upfront and fair. They were even able to answer and offer advise to some questions that were not directly funeral related. I also like the addition of the emotional support dog too. Thank you
We trusted them to provide funeral services for my 32 year old brother who passed away unexpectedly. They have made this entire process more heart wrenching and painful than it already is to begin with. It's not an easy thing to write an obituary for your older sibling but it had to be done so I did it. My mother and other family members I ran it by said it was beautiful and thanked me for writing it. The funeral director then changed it without our consent (my mother is the one had a contract with them) they published the obituary with the unwanted changes online without obtaining any approval. These changes and additions were requested by an estranged family member who has not been involved in the arrangements or financial obligation. It is appalling that they actually changed the obituary we wrote, it was spliced together so poorly you could clearly tell that it had been written by 2 different people with very different writing styles. When I saw it published online my heart sunk. The same obituary was to be published in the cards given to those who attend my brothers service, now instead of having something to remember him by they've made it into something that I can't even stand to look at. Had we known they would be like this we never would have trusted them to help us say our final goodbye to my brother. This is the worst nightmare that just won't end.
Indiana Funeral Care And Crematory is a US Funeral Home based in Indianapolis, Indiana. Indiana Funeral Care And Crematory is located at 8151 Allisonville Rd, Indianapolis, IN 46250, USA.
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