Connor and Hammam handled both of my concerns very efficiently. Staff was nice, even to some of the crazier patrons.
I stopped by this PNC bank on a weekday afternoon on my lunch break and I was the only person in the lobby.....there was 1 car in the drive-thru. The one teller for the lobby didn't even acknowledge my presence. I waited roughly 3 minutes and the teller looked up and said, "I'll be with you shortly." I waited another 2 minutes and one of the 2 drive thru tellers walked up and said "Someone will be with you shortly." At this time the car in the drive thru had left. I finally asked to speak with the branch manager and I told him what happened. His only response, "I can assure you they were busy." The point is I was there waiting in the lobby...and no one else was around. They couldn't help me...then go back to what they were doing? This is not the first problem I have had at this location. I was a loyal member of National City for over 5 years....it took not even 2 months for PNC to lose my business. I opened an account with Chase and I have nothing but good things to say about them.
Staff seemed disorganized and less attentive then other branches. Still ingot what I needed done and that is what matters
Good
Pnc Bank is a US Bank based in Indianapolis, Indiana. Pnc Bank is located at 1224 E 86th St, Indianapolis, IN 46240, USA.
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