Food is delicious at the hotel bar.
Thanks staff is extremely nice here.
Pros: Great location downtown. Awesome decor in the old train station. Staff was extremely helpful and courteous.
I wouldn't recommend staying here. There are better options in the area. The hotel is definitely unique and historical. I loved the actual train cars in the hotel and decor. Housekeeping is extremely loud during the early morning. At 8:50 am we had someone open the door without knocking or announcing themselves as housekeeping. This was our last day and check-out isn't until noon. Guest services were unable to satisfy simple requests. We had to call multiple times to correct or remind them. Depending on your room location, your experience can be very noisy. The pool is located in the center of the hotel surrounded by guest rooms. This is not ideal. The train is loud but the front desk warns you about it upon check-in and it's mentioned on their website and in reviews. It would be nice if the hotel started offering complimentary coffee and tea in the lobby.
Overall, we would very likely stay again.
We booked a train car room for our son and he absolutely loved it. Ask for a room on the north side so you don't hear and feel the (functional) trains going by. These cars are on a real track using real trains from 1926(?). The rooms inside feel clean, quiet, modern, and roomy. A must-have experience for anyone who loves trains - including toddlers!
Cons: Room was not well insulated, and thus quite noisy from other patrons. A few hairs on the sheets pointed towards them not being changed before we arrived.
Built from an old train station. They turned some of the old train cars into room you can stay in. I haven't had the privilege but it seems like a great experience to try!
Our room was good. The best part was that we were on the second floor, where the real-life train coaches are located. The hotel is very unique, because it used to be a train station (and still has a train stop), and they maintained the structure, so it truly looks like a train station. There's a small indoor pool, clean. Service was good, although we didn't need anything outside checking in and out. Location was within walking distance of everything- restaurants (family and fancy), night clubs, bars, etc. Would definitely go back.
Crowne Plaza Indianapolis Dwtn Union Stn is a US Lodging based in Indianapolis, Indiana. Crowne Plaza Indianapolis Dwtn Union Stn is located at 123 W Louisiana St, Indianapolis, IN 46225, USA.
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