5 stars is not enough for what Matt and the Busy Bee movers crew helped me through. I had to plan a full out of state move in less than two weeks. I had quotes from 3 major moving companies prior to calling Busy Bee, and none compared cost effective as Busy Bee. Matt came to my home, completed the walk through, told me that he would meet or beat the other 3 moving companies, I was doubtful, but he emailed the quote in less than 12 hour and I could not believe the cost difference. I called Matt to double check that the price was correct and he explained to me how his company is able to save movers like myself the HUGE amount of money that I saved by choosing Busy Bee. With his honesty and price how could I not choose Busy Bee! There were a few hiccups before the move came and Matt walked me through everything, reassured me, he even went as far as helping me find a rental unit close to the new place out of state that I moved to. What company president and moving company will go out of there way like this for their customers? I have only found one and that is Busy Bee. The day of the move was great! The movers arrived on time, they were very polite and considerate of all our belongings, labeled boxes so we would know what box went to storage and what boxes went to the new home. The level of professionalism is beyond anything I have ever experienced and I can't thank Busy Bee, Matt, Cliff, and Sherry for all their help. Upon arrival to our new home and to storage they were just as professional. They unloaded everything where I needed it and at the storage unit they organized and packed everything in there with precision. I was so pleased with this move and with Busy Bee that although I live in a different state, I would call for their services again because I know that I have found a company that I can trust and that takes care of their customers. Thank you Busy Bee, Cliff, Sherry, Matt, and Crystal for all your help. Words and 5 stars aren't enough to thank you!
We hired Busy Bee based on the price; it was comparable to others and it was one of the first ones I found so I just went with them. Definitely should have looked at the reviews though.
Overall, bad experience minus the one guy who was pleasant and a very hard worker. Whoever that kid is, great job. The rest of the experience definitely don't recommend.
Wish I would have gone with a different company but it is what it is.
This is my second move with Busy Bee movers. Before they arrived, I received a phone call. Busy Bee asked me if I wanted to upgrade to 3 guys, for an extra $20 per hour. I agreed to the upgrade, and waited for the truck. The guys were scheduled between 8:30-9am. They arrived 5 minutes early and got right to work. I appreciated that the supervisor took the time to explain the contract to me. All 3 men were clean and smelled good (this is important to me).
Sherry, Nate and Cliff were very good. They kept me informed of their arrival time as they ran into a little traffic. They were very polite and worked extremely efficiently to complete the move quickly. So much so, that the final price came in under the quoted price. There was a small bit of damage done to a coffee table that was addressed and repaired within a week. Crystal coordinated the whole thing and was always very responsive. I would not hesitate to use them again in the future.
I moved from an upstairs apartment to an upstairs apartment. Busy Bee movers had everything moved and set up in 2 hours flat. The last time I used a big name mover, it took them 3 hours. That was with less stuff, and the same amount of guys. What a huge difference!
My biggest compliment to Busy Bee would be their customer service. If you call the office, you talk to a real person. The guys who moved me were extremely polite and helpful. I've used big corporate movers before, and I felt like a number. All the employees at Busy Bee movers called me by my first name. The guys were constantly checking to see if I was happy. They asked me where I wanted the items, as they brought them in. They even put boxes in the correctly labeled rooms.
At the end of the stuff we needed their help with, the guy casually mentions that its a 3 hour minimum (including 1 hour flat rate charge) and they had only done an hours worth of work. I told him that if they expected me to pay for 3 hours worth of work then I guess they would be continuing to work for another hour and he was genuinely surprised that I made them keep working. They definitely should have mentioned that ahead of time since I only had a few pieces of big furniture to move..... I would have done something else if I knew that. The kid moved most everything by himself. The only reason I am leaving 2 stars instead of 0 is because the younger guy worked so hard and did it all.
My move wasn't complete, until I told the guys that I was satisfied. They politely took my payment and thanked me profusely. I recommend Busy Bee movers to anyone, who wants that personal touch. These guys are professional, and do it all with a smile. I couldn't have had a better moving experience!!
This is my second time using this company for a move but this time I had to use them to move things from Chicago back to Indianapolis. they did a phenomenal job from the first call to meeting Chris and Michael. They were fast, friendly, and very careful with all my possessions. The items belonged to my grandmother who passed away in February so this was a very emotional move and they made it less stressful and a very smooth process, so thank you to Chris and Michael and a special thank you to the lady who kept answering the phone and helping me each day. You are the best Busy Bee Movers.
Two people came and the younger one literally did 95% the work BY HIMSELF. They did not bring up any equipment (dolly, bands etc..) which seemed pretty strange. They brought a van even though I told the company we didn't need it since we were moving within the same apartment building and then had to spend time looking for somewhere to park it.
Busy Bee Movers is a US Moving Company based in Indianapolis, Indiana. Busy Bee Movers is located at 6148 S Belmont Ave, Indianapolis, IN 46217, USA.
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