Manager called me back and said they would fix the part for $450.
Had a sewage ejection pump fail. Called Roto-Rooter at 11AM and the pump was replaced and functional 90 minutes later. Excellent service performed much faster than expected. The technician (#3121) arrived within 30 minutes to my location (46219) and had the replacement pump on his truck. He was courteous and knowledgeable. Highly recommended!
It would be nice if they had told me going into this that they might not be able to reinstall my toilet properly.
If I could give 6 stars I would. Chris was absolutely incredible! He literally saved us!! We had a main line back up with actual sewage coming in to our finished basement. Another plumber came out and tried to sell us a $5000 clean out and said he was sure it was roots in the pipe. Chris listened to me and said he wanted to try to snake from the internal pipe first. He admitted it was a long shot and not to get my hopes up but he tried anyway. After about an hour of trying...success....he cleared the clog, saved me thousands, and saved the day. Thanks Char and Thanks Roto-Rooter. we will NEVER call anyone else!
I came back from the holidays late one night to a frozen pipe. Andrew showed up quickly and couldn't fix it then because he needed a second plumber, but he cut and capped the pipe so I would have water elsewhere and then came back promptly, fixed it doing a neat job and making sure to go the extra length to reroute & insulate the pipe and also stuff insulation in the crawlspace where there was a draft. Great service!
Buyer beware and good luck because whatever they quote might double before they finish!
They were great on getting rid of the root growing in the main sewage line out. However, they pulled toilet to do so and were unable to properly put my toilet back and told me it would be $700+ to put my toilet back properly. Said I shouldn't sit the toilet and made me sign something saying they weren't responsible for leaks for this toilet. I don't feel they competed the job that already cost $527. Unhappy
Old house plumbing issues - a ton of roots and then offsets at the lateral/main joint. We were really pleased with the whole service from the single guy at first with the extra-powered snake (on a Saturday afternoon after Thanksgiving) to the small crew that came out a couple of days later to send a camera down the pipes and then dig up part of the yard. We were pleased with the speed, quality, and accuracy of the work. We were given a couple of options of what to do - smaller fix with later regular maintenance required versus a much larger complete redo but that would be more disruptive in the short term and mean taking down mature trees, as well as front steps and walk. Both options were clearly explained and priced competitively. The Field Supervisor kept in good contact with updates, and before you know it they also had the city out to repair part of the main (necessary). If something like this had to happen I can't imagine having a better experience. I'd rather not have to spend this much money, but I can honestly say that it was well worth it, and we''ll always call Roto-Rooter first!
Roto Rooter Plumbing Water Cleanup is a US Plumber based in Indianapolis, Indiana. Roto Rooter Plumbing Water Cleanup is located at 141 E Washington St Ste 100A, Indianapolis, IN 46204, USA.
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