Fentress was very accomodating with us. We had a project on the roof that had a tight timeline. Not only did they come to quote the project within 24 hours, they were professional, communicative and fairly priced. The quality of work was just as they quoted. All this in the midst of a busy hail storm repair season for contractors in the area. They were the only ones who followed through. Very grateful to Fentress and I would definitely call on them again.
Member Comments:
Fentress repaired extensive wood rot damage to the exterior trim on my home including the front door frame, gutter carboyles, and eves, involving tearing out old rotted wood and replacing it with new trim wood custom fitted. They also painted the new wood to match, and installed a new cross piece on the house above the garage door to prevent separation at the ends of vertical trim boards. Finally, they identified the source of water seepage in the basement, and fixed it by installing a concrete patch between the front porch and the foot of the house where separation had occurred over the years. .
These guys totally exceeded my expectations. We needed our front porch redone and a plumbing problem located right next to the porch resolved. Fentress was more than happy to arrange the right people to do the jobs, get the proper documentation lined up, and get everyone scheduled properly. I will happily use their service again because they really took care of us and made certain we knew what was happening when and how. I really couldn't be more satisfied with how everything turned out -- our porch looks fantastic, the plumbing issue went away, and the other small items we asked to be taken care were handled exactly as we asked.
Fentress Builders, Inc. was truly a pleasure to work with. Their communication was professional and courteous and the individuals I met were wonderful. The team who replaced my home roof was awesome! Their speed and clean-up was impressive. Fentress Builders was truly interested in meeting my needs and doing whatever they possibly could to get done what I needed, not just what suited them. That's called customer service the old fashioned way ... hard to find these days! I would use Fentress Builders again and recommend them to anyone on the hunt for good service.
Description Of Work:
The management seems truly interested in customers
Chris Spencer was our project manager, and Keith the master carpenter who did most of the work. We had used this team before on an earlier project with excellent results, and were again delighted with the final product. Fentress had to delay the start until good weather set in, but then promptly and professionally accomplished all the work cited above, at a very reasonable price. Chris kept in touch with us regarding schedule, arranged for all the materials needed, checked the progress of the job, and ensured we were satisfied customers. We cannot say enough good things about Keith, who is probably the most skilled carpenter I have ever had perform work on any house I have owned. At the conclusion, the exterior of the house was in excellent shape, as verified by the home inspector hire by the family purchasing my house.
Fentress Builders Inc is a US Roofing Contractor based in Indianapolis, Indiana. Fentress Builders Inc is located at 6006 E 38th St, Indianapolis, IN 46226, USA.
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