I called and emailed for weeks and even spoke with the CEO as well as the trade commission and Nothing happened.
Customer service lady is friendly and help me inspect the item to make sure it is correct. Just order in the morning, use will-call, wait for confirmation and come to pick up. Back home at night and complete my build!!
Best of luck if you get a DOA item.
Pick up my new graphic card there. Newegg's price is always good.
Work there once
DO NOT BUY!!!!!!!
That's just the first part of why I don't recommend new egg. The second part is that I went to exchange them with Newegg and they claimed that they only received one item rather than 3.
Purchased over $1000.00 in parts for building a PC and 3 of those parts totaling around $600.00 were defective.
It was later found out that the parts were stolen from the Newegg receiving staff but they never sent me the replacement parts or gave me a refund because too much time had passed!!!
They only exchanged the cheaper part totalling about $50.00 but never exchanged or even returned the remaining $550.00 worth of parts!!!
I work for an Independent School District and the only way i can place an order with newegg or any other business for that matter is to get the business to fill out a w-9, conflict of interest, and request for approved vendor forms. I have been trying for 3 weeks now to get newegg to fill out the forms to no avail. I believe newegg does not want our business or the people they have working for them are too lazy to do the paper work. When I called I got transfered to business support and disconnected. I was finally given an email to send the forms to and i did, but no response 2 weeks later. I got on chat support and was given a fax number to send the forms. I sent them, a week and a half later, still no response. LOL, if you don't want to sell anything, why are you in business?
Close to highway, easy to get there.
Newegg is a US Shopping Mall based in Indianapolis, Indiana. Newegg is located at 6161 Decatur Blvd a, Indianapolis, IN 46241, USA.
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