Just arrived at the airport, with a long delay, my daughter and I decided to get 1 manicure and a ManiPedi combo. The Nail Tech tried everything possible to no service us. There was a "line" and it would be a while. Then she advised she could do a quick mani and polish change, then let the male go (who was getting a massage) and then do my daughters Mani/Pedi. When she discovered I had gel polish - she said she could not do it. Literally was so rude that I decided that I could find a person at my destination that would do a good job for way less money. They were going to earn a quick $150 - but decided to give every reason that she could not do it. No other employee attempted to make the situation any better. I fly in and out of IND at least 50 times a year (I am a business traveler), and EnRoute did not just loose my business today. I will never return to this "spa".
Lori is the greatest!
lady was nasty - turned me down after asking if she can help me because she was leaving in an hr - horrible - and then told me I could remove my gel nails by peeling them off - I was willing to pay for take off and a full manicure with gel nails - I would have paid whatever to get them done
Enroute Spa is a US Spa based in Indianapolis, Indiana. Enroute Spa is located at 7800 Col. H. Weir Cook Memorial Dr #24, Indianapolis, IN 46241, USA.
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