I had a great time. Was quite busy and she said something about reservations,but even though we didn't have any we only had to wait 20 minutes. Each game is 15 minutes. It was a fun experience, I haven't went to laser tag since i was a kid.
Complete dumb asses run this company... I paid for a party of 15... To find out 3 minutes later they could only accommodate 9 of us. This is after being told 18 of us could play at a time.
Got locked in a closet with other players and a staff member. Staff member started talking about his abusive step father. DO NOT GO HERE EVER. HORRIBLE PLACE
I had to get two separate refunds. To lose this kinda of money as a business owner is a huge lost and a show of incompetent for this company. I will never book anything with these dumb asses again!
As a business owner, I'd fire all the dumb asses that run the place and smack myself for being so stupid to put these people in charge.
Guns may or may not work when we went in. Nevertheless kids enjoyed a couple games. Good for quick afternoon.
Bought laser tag for 4 on Groupon. Pretty good price on Groupon. seen other reviews and it said to call and put reservations. All that was fine. Got there, and the young boy working the desk wasn't very friendly. I also asked him how much it was to bowl since it's in the same facility and he said and I quote "I don't know" (rolling his eyes) "I guess you will have to ask up there!" I said up where? "He said their desk, not mine." Wow! Also after our first round the rude boy working the desk had another co-worker teenager come in & they basically goofed around the entire time. Paying zero attention to their customers. Very unprofessional establishment. We did our two games of laser tag and our guns didn't work half the time. After the first game we switched them for the second game and half of them still didn't work. We did end up going on the other side and bowling, but the people at that desk was just as rude as the laser tag area. This could actually be an awesome place, but they need to learn customer service etiquette. And if you hire all these teenagers to run the entire building, then you need to teach them how to be respectful and helpful. Not rude and snotty. And hold them accountable for their actions!!
Laser Storm is a US Bowling Alley based in Indianapolis, Indiana. Laser Storm is located at 5261 Elmwood Ave, Indianapolis, IN 46203, USA.
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