Teach your employees to be friendly and have some basic customer service standards. Absolutely horrible. I will not be wasting my time in the future and will ensure that my friends and family never return.
This is an extremely large bowling facility. It was clean and smoke free. When we arrived, their computer system for getting people checked in was not working, so there was a line that wasn't moving. We waited close to 30 minutes before getting our lane assignment and shoes. Once we were bowling, everything worked as expected. At one point, one of our two lanes tried to shut is down in the middle of our second game. Once we said something, it was fixed and we had no other problems. I would recommend this bowling alley.
I've been going to Western Bowl since I was 7 and it is great! My family and friends have always had a great time, we've never had any problems with our service! The crew is very hospitable and every time you feel welcomed! The remodel is awesome it's more spacious and creates an even better chill environment!
It's a fun place to go bowling! They have an arcade for the kiddos and a bar for the adults. On the weekends they have karaoke and a live band! It's a fun thing to do with the family or friends.
I have been here twice, and both times I have walked out due to the lack of customer service. The sad part is both experiences were a year apart. No improvements within a year is bad management.
We had a good time for the most part, only that our party was large and when we paid for the children to play it was a mix up about what lane they were suppose to be on. Other than that it was nice. We came on cosmic bowling night.
Western Bowl is a US Bowling Alley based in Indianapolis, Indiana. Western Bowl is located at 6441 W Washington St, Indianapolis, IN 46241, USA.
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