While the buying experience was fine the delivery was not exactly as promised. The car was not delivered clean or with a full tank of gas as it said it would be by both the salesman and the sales manager. There was work done to replace the a/c compressor and despite my calling and specifically asking that the paperwork and warranty information be given at delivery, these were not done either. As a customer who has bought 3 vehicles from Capital City Ford, I expect that what I am told is what is delivered. Not sure I will be buying here again.
Mark was great. He let me shop around the lot wasn't pushy or try to sales pitch me. when I was ready to ask questions and to test drive he was ready. Ryan was a hoot yet professional, he answered all my questions about the banks and payment options. He even double check to find me a better deal. Thanks guys
I love Capitol City Ford. I have purchased a few cars and this is my 4th truck, a new '17 F-150xl from Capitol City. The showroom was clean and the sales staff cheerful and courteous. This is the second truck I have purchased from Erwin Golden. He is knowledgeable of the product he is selling before and after the sell. After the sell he sat in the truck with me showing me all the features and how to use them. The gentleman that took care of the finance work was awesome and searched several locations getting me the best deal possible. Also your greatest feature at Capitol City Ford is Ed Hamilton! I am not sure of his title, I think maybe New Car Manager. Ed is the most cheerful person and his smile is infectious not to mention his knowledge of his job. All a person has to do is buy 1 car from Capitol City Ford and they will be hooked for all there future vehicle needs....
Had a great experience at Capitol City Ford. Felt like Eddie gave me a great deal on a 2016 F150 4X4 Super cab. Absolutley love it..Harold was kind enough to take care of the addition of a remote start and diamond gloss finish i wanted for my new truck. He came and picked me up when it was ready to roll. Took me back and introduced me to Terry in the service department then gave me a tour of the facility.Colt was great also handling the warranty on my new purchase.All and all a very comfortable experience. I like doing business with what i feel are honest helpful people. Thumbs up to Capitol City Ford.Ill be recommending these guys to anyone looking for a vehicle.
My wife and I have had both of our vehicles serviced and repaired here since moving to Indianapolis 5 years ago. Steve is the best, we always feel like we are treated fairly and they genuinely care about the customer. Recently we purchased a new vehicle here and were also satisfied with the transaction.
Capitol City Ford is a US Car Dealer based in Indianapolis, Indiana. Capitol City Ford is located at 8623 E Washington St, Indianapolis, IN 46219, USA.
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