***Update: Windsor got ahold of me via email and phone and apologized for the inconvenience. They asked me for more information of what happened and promised they will work on improving their training to prepare their associates for situations like this. For that, I am moving my 2 stars to 4. This shows they care for their customer's satisfaction and are working to remedy the situation. Will update again after my next visit to the store.
I considered Windsor one of my favorite stores, I say "considered", because today on my birthday my husband took me to buy a dress. After shopping for about 30 minutes I was ready to check out. When I was waiting on line to pay, their registers stopped working (which I completely understand as it could happen anywhere). However, what upset me was this girl yelling "Hey people, our registers stopped working, so we are gonna need everybody out of the store"! Don't get me wrong, I completely understand if we needed to leave the premises, but the way she said it, in such a tacky and unprofessional manner left me put out of the experience. They said they would hold our items and we could come back the next day, instead of simply offer the option to buy it online with free shipping or something to make us feel like they cared for our business. Really disappointed of the people they have working in this store!!
Windsor is a US Clothing Store based in Indianapolis, Indiana. Windsor is located at 6020 E 82nd St #530, Indianapolis, IN 46250, USA.
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