I'm giving them 3 stars because they did well with my 8 year old who had no fear of the dentist at all. As for my 4 year old, who is beyond scared after he went into their open concept room and started crying. Instead of touching base with me to see if I'd like to proceed in a private room, they took him to one on their own. I immediately requested for them to bring him out once I realized that that's not what they were doing. (Its a big room with windows, so you don't accompany your child back unless they're in a private room). They said they got 3 of his teeth cleaned and he was crying and is stubborn so it had to be forced. I couldn't accompany his back because I had his 1 year old brother with me. He's even more terrified of the dentist now. I would not recommend this office to anyone who has a fear of the dentist or small children who can not speak up for themselves, like me son, who has a speech delay.
I came here they said there better than kool smiles with timing. That is a lie been here waiting a hour to go back and its just me and one other person. Dont make any sense... Will not be back to sit in the lobby for a 1 1/2
Did very well with both kids who were nervous. :) Bring a book or something though... for being a pediatric dentist office, they have NO entertainment for children outside of a tv in the waiting room.
Prime Smile West is a US Dentist based in Indianapolis, Indiana. Prime Smile West is located at 2802 Lafayette Rd #33, Indianapolis, IN 46222, USA.
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