Did my wedding flowers and they turned out absolutely gorgeous. I would recommend to anyone! Colleen is great!!!
I have gotten flowers from here twice and both times the prices have been reasonable, the staff has been friendly and the flowers looked great!
Friendly staff with fresh flowers ready to help you prepare your bouquet!
I purchased a "premium" Mother's Day arrangement via the FTD website for my son to present to his mother. This FTD arrangement has four levels of size/price: Good, Better, Best/Premium, and Exquisite. Bokay Florists was selected by FTD to fulfill the order. The arrangement that was produced and delivered by Bokay Florists included wilting flowers and the height/width measured smaller than the "good"/smaller version of the arrangement, as described by FTD. My son was embarrassed to present this arrangement to his mother. One day later, several flowers had wilted and many blooms were dead and dry, despite the vase still at least three-quarter full with water from the florist. Some flowers were shoved way down into the vase and could not be easily seen. A non-professional work product to say the least. The bright spot in all of this: I submitted an email to FTD Customer Service last night and received a full refund overnight. FTD stands behind their guarantee! I give five stars to FTD for their prompt, no hassle refund!
I called my local florist, BOKAY, who had to use FTD flowers because my order was out of their delivery area -the florist El Jardin del Eden as it was the closest location. I ordered a vase of spring flowers for my son to give to his fiance. What I got was a cheap funeral basket with a spring bow. When I wanted to refuse them, the driver became verbally outraged. "Who doesnt want flowers?"- He insisted I sign for them despite my objections and squalked all the way out of my neighborhood, calling me names and making a spectacle of himself. (The floral failure was not his fault, but he handled it poorly) My local florist at Bokay called them to make it right and correct the order and they were unprofessional to her! BOKAY made it right for me and the owner personally called me back, told me she would deliver a nice boquet as ordered free of charge. If you want a professional florist, order your special something from BOKAY, ask for Bethany!
Bokay Florist is a US Florist based in Indianapolis, Indiana. Bokay Florist is located at 5890 N Keystone Ave, Indianapolis, IN 46220, USA.
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