I called to inquire about ordering 50 carnations for a local school to give to students at their end-of-year awards ceremony and was told each carnation would be $1.50 each and they would not offer a discount. I asked if that would be fore one set color or a variety of colors and her response was "I guess however you order them." First, $1.50 for a carnation seems more like the price for a rose. Second, you can't offer even a 10% discount to a school that is celebrating their students of the year?! And third, the over-the-phone customer service was not very pleasant. We'll be taking our business else where, which is unfortunate because I am not only a local teacher, but also a local homeowner that would have preferred for our money to help support a small local business.
My friend received flowers that were supposed to be delivered on a Wednesday but didn't receive them until Thursday night. The flowers were dead, some were upside down in the vase, the vase was almost empty! My friend called the florist, was hung up on, only to call the next day and be lied to saying they were delivered by truck, which was a lie, they were delivered by car. The woman on the phone was rude. My friend had a death in the family and this is reprehensible.
Worst experience ever! My husband passed away and my family had previously gone here for my grandpas funeral flowers. They not only gave us the wrong arrangement, but never gave us an invoice, delivered it to the wrong funeral home, spelled the wrong words on the ribbons and then when I requested to be reimbursed, the owner argued with me and told me I was wrong-3 weeks after my husband passed away!! They are a terrible and incompetent disorganized business. I wouldn't recommend them to my worst enemy.
Went there today to pick up flowers for my moms 50th birthday 50$ is what i spent i feel like it wasnt worth it for the arangment i revieved looked nothing like the picture they really did not have a big selection of flowers in there cooler. I would have been better off buying them from kroger and only pay 20-30$. Only reason i went ahead anf bought them was because i wanted to support my local business. But i defiantly will not be going back..
I have always been pleased with their service and arrangements. Will certainly continue to use and recommend.
Thank you
Cumberland Flowers is a US Florist based in Indianapolis, Indiana. Cumberland Flowers is located at 11817 E Washington St, Indianapolis, IN 46229, USA.
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