Everyone was great. Got my rental insurance and its definitely not breaking my pocket and covers everything I need. Will not hesitate to recommend them to others! Great job guys!
Sarah is timely and helpful. We've had her as an agent for years and appreciate what she does for us when we need her!
I came into her office to collect information for my grandmother. Kathy (who has good customer service) has worked with me several times before. I hold the power of attorney for my grandmother and have made several changes. Today they gave me all my grandmother policy information but refused to give me the date of the roof. If I am a stranger then why did you give me all the information?
Sarah Franke and her agency cannot be trusted with the most simple requests and her promises are often broken.
Amazing customer service. They really care about their customers!
DO NOT USE HER! She is a racist, ignorant woman with poor customer service. She called me a "girl", my dad a "boy" and stated she doesn't know my name stating "what's your name Tawanda". She assumed my name was Tawanda because I am a black women! She threatened to physically put me out of the office. She stated "she has a lot of best friends who are black."
Her service is terrible.
Allstate Insurance Agent Sarah Franke is a US Insurance Agency based in Indianapolis, Indiana. Allstate Insurance Agent Sarah Franke is located at 916 Shadeland Ave, Indianapolis, IN 46219, USA.
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