Recently renovated. Room is clean and well tended. Kitchenette with utensils provided (you'll need to fetch them from the front desk. We did not use). Wi-Fi is pathetically slow; you will pine for the days of dial-up. Breakfast is a couple of granola bars. King bed not available. Assessment: nothing special here. Average room for a decent rate.
This Extended Stay was disappointing. The bed sheets were dirty as well as the comforter. I woke up to stink bugs in my bed. One was actually crawling on me. When i informed the front desk they just shrugged their shoulders and said, "Well that's Indiana, nothing we can do about that". They charged the wrong credit card and the manager on duty had zero customer service skills.
I work for Schneider and Ms. Lisa always made sure we were good taking us to the Operating Center. She was always so professional and nice. This made for an awesome experience.
I have stayed in many Extended stays. I would not recommend this location.
The hotel is conveniently located near the highway and loads of shopping /restaurants. The surrounding area is pretty nice as well, with a big hospital complex across the street. Rooms are modestly appointed, but everything was functional and clean. Even the basic grab and go breakfast was surprisingly satisfying. Keep in mind that this is an extended stay hotel if you are staying overnight, some things like an ice machine and small bath products are not freely available like at other chains. You'll get basics like soap and shampoo, but not lotion or other things you forgot at home. All in all, it's a great value and I'd visit again if needed.
Maribel, Jaleesa, Ms Lisa, Chelsea, and Adam W are all incredibly nice and helpful. I asked a lot of stupid and they were alway happy to help. Professional staff and extremely clean hotel. Best place to by far.
Extended Stay America Indianapolis Castleton is a US Lodging based in Indianapolis, Indiana. Extended Stay America Indianapolis Castleton is located at 7940 Shadeland Ave, Indianapolis, IN 46250, USA.
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