Always start with the toplines- Clean, well appointed, courteous and professional staff, very good breakfast, spacious room and bathroom. Now the details - Beautiful lobby. There were two smiling, professional, hospitable, presentable agents at the front desk even at 9:30 at night. Check in was lightning quick. Elevator, clean (although the door had a really loud squeak as was closing.) I had a handicap accessible room. It was a clean, smelling fresh, spacious room. Almost felt guilty having all that room to myself. Breakfast offerings were standard but slightly better than I expected, (omelets, french toast sticks.) Coffee was tasty and the most important thing for me - the breakfast area was kept very clean. Spills, drips, and crumbs were wiped up right away. I will return.
I didn't actually stay here, but I attended a 3 day class that was being taught in one of the conference rooms. Staff was friendly, great continental breakfast. Coffee, leader and unleaded as well as hot water for tea or hot coco is available all day. I didn't see anyone in the pool but the area looked nice and clean. Very close to the airport with restaurants and big box stores close by.
The service was great here with the staff being very friendly and giving advice about things to do and eat around Indy. The room was clean and orderly and even had a mini fridge and microwave. The only small complaint I have is that the water pressure was not very strong at all. Great stay! I would stay again.
I had a seminar in one of the business room. The temperature was very comfortable. The staff was very nice and helpful when I asked about nearby restaurants. The one downside was that there were no signs telling me where my event was so I had to just wander around until I found it. Otherwise, it was a very nice experience.
It's clean and it's nice. Nothing overly fancy, nor is it a budget hotel. It's comfortable. My co-worker was a high level member and was given a water bottle and treat. I was traveling with him and checked in at the same time and was offered nothing. Over the top customer service would have been to sacrifice $2 to offer the same perk
Hampton Inn Suites Indianapolis Airport is a US Lodging based in Indianapolis, Indiana. Hampton Inn Suites Indianapolis Airport is located at 9020 Hatfield Dr, Indianapolis, IN 46231, USA.
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