I did notice our towels were changed out if they were on the bathroom door, even though they weren't on the floor (as per the pamphlet) but that isn't a complaint.
The attached parking garage's daily cutoff is at 4PM, which I had to ask several times to get a consistent answer on.
The hotel's attached grill has an $18 buffet breakfast including drinks (at least on the weekends) which had several offerings and was a decent meal for the price. The food was a little on the cold side when we got there, but wasn't bad.
Very nice hotel. Very nice staff. Big rooms. Clean. Very nice breakout rooms. Great polite servers in the ballrooms. Just an overall great experience for our army annual training. They gave their best.
This is a nice hotel. Front desk was pleasant and well-stocked with band-aids. Fruit-infused water available in the lobby, which was nice. The room was clean and bed well-made.
I was really looking forward to staying at this hotel, but it was not worth all of the hype. My family stayed here for two nights and were expecting much more. From the outside, the hotel looks amazing. We had suites and for 2 days, we had zero room service which meant no clean towels after we all showered. The pool area had zero towels and had to return to our rooms dripping wet. When it came down to breakfast time, being vegans, we were starving. We had fruit and coffee (took the staff 20 minutes to find almond milk for my coffee). When it came down to check out, we waited over an hour for a cart to take everything to the parking garage...it never came. Also, let's not mention that my credit card was charged an extra $300 for no apparent reason ("it will take 3 days for it to deposited back"). These are simple things that with better management, it could improve easily.
We stayed in a one bedroom king suite for one night. The room was absolutely huge! One of the biggest suites we have ever stayed in. It was nicely updated and clean. The hotel was quite and beds were comfy. The hotel is in walking distance to the circle and mall. Which most restaurants and bars downtown are located near. I highly recommend staying at Hilton Indianapolis.
Rooms were great, we had no problems getting into them. I thought it was weird that every floor had the same pictures in the exact same spots on every floor (we had multiple rooms on different floors reserved). Both bars in the hotel were nice and fun. Room service was very quick and responsive.
There was no water cooler per floor or anything like that, so if I wanted water I either had to get it from the lobby or the sink, and the sink water had a bit of a metallic taste to it.
Hilton Indianapolis Hotel Suites is a US Lodging based in Indianapolis, Indiana. Hilton Indianapolis Hotel Suites is located at 120 W Market St, Indianapolis, IN 46204, USA.
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