Even though they were in the middle of remodeling I couldn't have been more pleased with this place. The staff was nice, friendly and super helpful. If you have to stay in Indy I highly recommend this hotel. Room's were clean and tidy and the beds are comfortable. The location is within walking distance to many downtown spots.
Still under remodel/construction during my visit but very well organized and put together considering. Staff was friendly and helpful, upgraded rooms were nicely decorated/equipped and modern. My only complaint is the lack of a refrigerator and microwave in each room.
Great view from 19th floor overlooking City lights. Need to add mini refrigerator and microwave to the room though. Room is fairly bare bones at a $260 per night price tag. Room phone not working. Called front desk by cell phone to ask for someone to check it out. Was led to believe someone would be right up. As hour later still no one showed up. Decided to forget it. Parking $40 per night to self park and $45 per night for valet parking. This is definitely not for the economy minded.
Loved this property. The staff is EXCEPTIONAL, which reflects the management of course. First rate! I first booked this property a couple of years ago- during a horrendous blizzard-with car troubles and they went above & beyond duty in providing assistance, including driving me to the cell phone store when the charging port broke on my cell phone, THEN granted me a later Checkout until my car was repaired. Reminds me of the country businesses that I grew up with. The Marriott corporation has THE BEST corporate relations policies of all of the hotel chains bar none.
I can't get over how nice the people of Indianapolis are! I dropped my phone with my id and credit card, and the front desk people were extremely friendly and helpful, letting me borrow their computer to show them my itinerary and went outside to help me find my phone. Turns out, a local taxi driver had found it, and he called me over to give it to me. Such an adventure, and I'm extremely grateful!
Indianapolis Marriott Downtown is a US Lodging based in Indianapolis, Indiana. Indianapolis Marriott Downtown is located at 350 W Maryland St, Indianapolis, IN 46225, USA.
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