Marlon helped me pick out my bed, I absolutely love it. Also there's so much to choose from !
Pleasantly surprised. It seemed a little too good to be true, but it's not! It's legitimate. We bought a King size mattress, box spring and frame. Excellent customer service from the salesman (Marlon, I believe), and the delivery guys. We will absolutely buy from Ruben's again. Thank you!
No credit check, and same day deliver, no other store does that. Great prices!! Thanks Ruben's Mattress
Poor customer service! And the thin mattresses are the cheaper ones. The other mattresses are like any other store. So go to another store. I called about a complaint and the manager argued and was aggressive towards me. And something good to know is that sales are final. So once you sign that receipt the rudeness shall come. It was just a headache to talk to such rude people
Marlon was very attentive and helpful in the selection of our new mattress and bed. He worked with us on various delivery times and days and now the bed is an amazing addition to our home. Thanks Ruben's mattresses for being awesome in our bedroom furniture search!!!
mattress is great !! Had several days of issues with delivery. They delivered box spring and mattress and one whole side of the backing on the box spring was pull way from the frame. The delivery guys weren't even going to say anything. I had to run outside and tell him. He then said they could delivery one tomorrow I said that was fine any time after 6. I even called the store back after the driver left to ensure i would have it the next day. The next day It got to be around 7 I called they said it would be closer to 8, after 8 and a couple calls/text they called at 820 and said they had vehicle issues IF i still wanted it it would be around 930 . I work at 430 am.so opted for the next day. The next day it was promised to me after 6. I text at 730 and was told Bare with them and wouldn't even give me a time.... finally at 845 pm It arrived. It was very inconvenient especially when you have a job that requires you up at 430 am and you work 10 to 12 hour shifts. Great mattress need some real work on delivery and customer service skills. And they don't set the bed up for you just an fyi. So that was another task that had to be done at 9pm.
Ruben S Mattresses And Furniture is a US Lodging based in Indianapolis, Indiana. Ruben S Mattresses And Furniture is located at 5820 W 56th St ste.5, Indianapolis, IN 46254, USA.
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