I reserved a Cargo Van online, when I got to the store the next morning, I was told that they had no Cargo Vans, as UPS and FedEx take them all during the holidays. OK, fine, I will take a 10' truck, which they have, but with the guarantee that they will give me the $0.59/mile that the Cargo Van is rated. She said that they could do that.
Short staffed. Wait excessive for in-store purchases. Friendly staff & helpful.
Okay so I went in and reserved a 15 foot truck AND a tow dolly. On the day of pickup only the 15 foot truck was available. No dolly! I think when the reservations were made somebody screwed up in the ordering system. heck i I even call to let them know I'm going to be a bit late so they bump me up an hour, ok cool. However I was highly disappointed when there was no car tow dolly available. I won't go so nasty as to say never use this place however, when you place your order, make sure they double check everything so everything is as is upon pickup.
I get the final bill in my email yesterday, and I was charged $0.79!
Great staff. Always very helpful.
Great service. Reserved 9 foot van online and didn't have to wait long when going into the store. Rental agent did a super job of getting me out and then checking me back in. Cost was reasonable. I decided to spend the 10.00 on liability insurance to save me any headaches if something happened to the rental van.
Screw U-Haul. There are other places to rent a truck.
U Haul Moving Storage At Shadeland Ave is a US Moving Company based in Indianapolis, Indiana. U Haul Moving Storage At Shadeland Ave is located at 2701 Shadeland Ave, Indianapolis, IN 46219, USA.
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