I highly recommend this place.
I am leaving 5 stars because I like this place. Their prices are lowest in town; save your time and effort!
Prudence is a great person and always helpful. I just wish that the corporate staff will appreciate great customers and give out more deals. I have over 7 Units with them. No issues!
Stephanie, the property manager, is so sweet and helpful. She will do anything to meet your storage needs. She goes way beyond customer service!
I received notice a couple of months ago that this was being sold to new owners. Apparently, I needed to update credit card info as it wasn't transferred with the sale. I haven't gotten any bills, but I got a notice that I was in default and they wanted to sell my stuff. They are cheap. but when the first notice I get is a notice of default, they just want to sell my stuff, charge me extra fees and get me out, I guess. Watch out for that. Should be illegal. BBB and Attorney General of Indiana should know about that.
Stephanie was awesome today. She deliver excellent customer service and gave us a great deal. We had couple water leak on the other unit but she was gladly to transfer the contract to another unit storage with no hesitation. Thank you!!!
The customer service is amazing! Everyone is friendly and willing to help, my only issue is when we emptied out our storage units there were giant spiders and dead mice in our rugs... So far we haven't seen anything else but the spiders and mice were enough that we'll spend a little more next time on a place that tries to control pests better.
Securcare Self Storage is a US Storage based in Indianapolis, Indiana. Securcare Self Storage is located at 3912 N Glen Arm Rd, Indianapolis, IN 46254, USA.
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