Grandkids healthy bulldog was taken in for routine bath and nail clipping ... Upon arrival for pick-up, Bud was delivered DEAD. He had been muzzled and suffocated. Doctor didn't deliver the news or meet with family. Lack of caring and compassion are inexcusable.
I have taken my animals to this vet for several years. The staff has always been great as well as the doc (including the ones he has covering when he's out). Our family has worked with other vets in the past. The prices here are comparable to others. Many times over the years, this vet has gone above and beyond for our pets. One example is when the staff and doc invited us to come in during off hours to love on our critically ill puppy. That meant the world to us, as we were able to hold him before he died. One of our other dogs got into something on December 23rd and had an allergic reaction. The staff not only guided me in what to do from home (via rapid fire texts), but the vet and the office manager met us in the clinic on Christmas Eve (yes, they were closed) to give meds to help with the dog's itching and swelling. The vet told us not to worry about it and wished us a Merry Christmas. It's wonderful to go to a vet where we and our pets are known and receive excellent transparent care.
We love taking our beagle to Dr. Thunell. He is very friendly, caring and responsive when our beagle has been sick. We drive all the way from the north side of Indianapolis because of the great service at Shelbyville Road Veterinary Hospital.
Staff is great but worst vet in town!! Will pressure you to do so much more than is necessary!! Like everyone else has mentioned, steer clear of this money pit!! Will never return again after wife basically came home in tears since he would not listen to a darn concern from the pet owner. He just sees dollars and runs unnecessary test to collect them!!!! And to heck with you and your pets well being.
They did a great job with our kitty. The techs were sweet and helpful and the vet was great as well. They did not run unnecessary tests and explained exactly what he thought what wrong with my fur baby. They even called a few days later to check on her. I would recommend this pet clinic to my friends. Thank you for taking care of my baby!
Shelbyville Road Veterinary Hospital is a US Veterinary Care based in Indianapolis, Indiana. Shelbyville Road Veterinary Hospital is located at 5120 Shelbyville Rd, Indianapolis, IN 46237, USA.
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