very poor service at the Clinique counter. Associate gave me the wrong bag and didn't notice until next morning. Called Store, spoke with Alex, was assured my product would be replaced - then 24 hours Alex didn't remember speaking with me. Store manager refused to give her biz card, was treated like a thief. To top it off, initially refused to give me gift with purchase saying only one per customer. Very rude and ridiculous. I will never be back.
I remember when Carson's in Chicago was something special. It's hard to believe this is the same company. The store is dirty and the merchandising is lackluster at best. It's as if they don't care. This is the last department store in downtown Indianapolis and had heard that the city was backstopping them so that they wouldn't pull out like Nordstrom's did. I suspect that might be true, but whether it is or not, it's pretty clear that their heart is just not into this location.
I love shopping here. Can't beat the Goodwill Coupon Sale. Everything you needed is here. They have great clearance deals was well.
Arielle was wonderful! She helped me find the absolute best (3) pair of heels that fit perfectly and are very supportive! Arielle , in the shoe department, is absolutely an asset to your company and I look forward to seeing her the next time I am in the shoe market! :)
Want to give this raggedy ass store 1 star, but you have to make a choice. Horrible service Lousy staff! Twice I have had 2 white female clerks or it could've been the same one acting like they don't want to wait on a black customer. Lousy dept store and this is why everything has moved up north and south. This dept store needs to be the next thing to close in Circle Centre Mall.
Carson S is a US Department Store based in Indianapolis, Indiana. Carson S is located at 1 W Washington St, Indianapolis, IN 46204, USA.
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