MY WIFE CALLED AND LEFT 10+ VOICE MAILS FOR A MANAGER TO CALL HER BACK NO ONE CALLED .
THE TOOK THE GRILL BACK AND TOLD US THAT THE GRILL WILL BE DELIVERED ON SATURDAY JULY 1ST JUST AHEAD OF OUR JULY 4TH PARTY. WE SAID OK, MAKE SURE IT IS HERE SATURDAY AND WE WILL BE OK WITH THAT. WELL ITS SATURDAY NO GRILL NO DELIVERY AND WE FOUND OUT IT IS STILL IN THE BOX AND SETTING IN A WAREHOUSE
WHERE DO I BEGIN....... THIS IS SAD, THIS HAS TO BE THE WORST SEARS STORE I'VE EVER SHOPPED AT. PURCHASED A BBQ GRILL FOR $600.00 AND WANTED TO HAVE IT DELIVERED, NO ISSUES SO FAR. THEN THE SALESMAN TOLD ME THAT THEY ALSO HAD FREE ASSEMBLY !! SUPER. THEN WE WENT TO CHECK OUT. THIS I THOUGHT WOULD BE A SIMPLE PROCESS BECAUSE THE STORE WAS EMPTY AND THERE WAS NOT A SOUL IN THE STORE. 45 MINUTES LATER WITH THE LITTLE CASHIER GIRL WITH 500 TATOOS AND 2 CELL PHONES SHOVED IN HER FRONT PANTS THAT WERE RINGING A RAP RING TONES FIGURED OUT HOW TO RING ME UP AND ALLOW ME TO PAY. I LOOK AT MY WIFE AND SAID THIS IS NOT A GOOD START I HAVE A BAD FEELING ABOUT THIS . SURE ENOUGH..... THEY DELIVER OUR GRILL ON THE SAID DAY IN A BOX....LOL. NOT PUT TOGETHER. THE DELIVERY DRIVER EVEN SAID " THIS IS THE FIRST GRILL IVE DELIVERED THAT HAS NOT BEEN PUT TOGETHER IN A LONG TIME"
Great place for tools. I hope they stay in business.
Good sales going on right now.Not busy.
Tool department was thin on inventory but, to be fair, this was a week before Christmas. People there were excellent & VERY helpful.
Automotive ... new Tire ... excellent service, as always.
I CALLED AND TALKED TO A WORTHLESS MANAGER NAMED KATIE WHO COULD DO NOTHING FOR ME OR MAKE ANY EFFORT TO MAKE THINGS RIGHT. I ASKED FOR HER BOSS'S NAME AND SHE REFUSED TO GIVE ME THAT PERSONS NAME. AFTER DEMANDING THE BOSS'S NAME OVER AND OVER AGAIN SHE TOLD ME IT WAS AMY. I HAVE A HARD FEELING THAT IS THE NAME SINCE I HAD MY WIFE WHO'S NAME IS AMY ON A 3 WAY CALL WITH KATIE. YOU ASK WHY SEARS IS GOING OUT OF BUSINESS?????? THIS IS WHY SHUT THIS STORE DOWN FIRE EVERYONE OF THEM
Sears is a US Department Store based in Indianapolis, Indiana. Sears is located at 6020 E 82nd St #200, Indianapolis, IN 46250, USA.
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