Rude staff. After following a sign for where returns were taking place I was quickly told that I was in the wrong place. To make sure the store clerk and I were on the same page (because I was confused, seeing as the “returns here” sign pointed exactly to where I was standing) I stated that the sign pointed to her register. She rudely said the sign pointed around the corner in a tone of voice that someone who works in customer service should never have. I told her in response there was absolutely no need to be rude, as I sure as heck had no tone of contentment in my voice when I was simply confused. She scoffed and rolled her eyes before shoving a receipt into the hand of the customer she was currently helping. Thankfully, after she rudely shouted at a handful of other customer who also came in, followed the sign, and ended up at her register....they moved the sign to actually point where they wanted people to go. Will never go to this location again. Zero tolerance for that type of attitude.
Sometimes clearance racks can get pretty crazy. These were very organized even though there was a lot of it. It was nice!
I went and found quite a few gems on their clearance racks! I am always able to find what I need when I go there.
This is a pretty standard department store for clothing. Similar to JC Penney and Macy's. The thing that turns me off about Kohl's is the way they handle pricing. If you don't join their rewards program, you pay a huge markup. And if you do join their rewards program, it becomes a game of waiting for good coupons and trying to use Kohl's cash before it expires. It's like a casino. With clothes racks.
Helpful staff. Store rather organized compared to other Kohls.
Kohl S Fashion Mall Commons is a US Department Store based in Indianapolis, Indiana. Kohl S Fashion Mall Commons is located at 8487 Union Chapel Rd, Indianapolis, IN 46240, USA.
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