They have jewelry n diamonds at a reasonable price i go there all the time to shop for my wife i who recommend people to shop there
I would totally recommend Jared's, especially Andrea. Everyone we interacted with was pleasant and helpful.
#TwistSheWentToJared
Horrible experience. They made my wife feel terrible for wanting a more affordable option of wedding bands. Did not and will not buy anything from them.
Andrea was wonderful. She was sweet and fun. She made the experience of showing us rings for my fiancé a pleasure.
When we went to pick up the ring after it was ordered we did have to wait a bit while Andrea was helping another couple. Another sales associate offered us water while we waited. We had fun looking at the rest of the store.
The ONLY reason I have had to deal with this location is due to my watch being stolen and this store being the only distributor for my watch. I had a watch band replaced in May (nice lady) and the staff insisted on doing it as they wanted to be sure it was done correctly. Just today the watch band screw/pin has come out and assumed lost. I called the store and was directed to the manager - Thomas! I asked if they could order a new one and had asked if it would be replaced FOC as they had installed it in May. Basically NO was the answer - seriously a $3 screw and you want to charge me and its a $1200 watch!!! But what was disappointing was his attitude. He insisted on me brining in the watch so they can look at the parts etc - let me tell you they have the watch in the store AND have the catalogue of all parts within the watch. Admittedly I was rather frustrated but was not being abusive or using any language - but I was expressing myself assertively. I asked him to walk over to the cabinet and look at the watch and simply order based on that unit. He Said NO he would not and refused to do it. He actually accused me of being "rather rude" as he said "I was demanding him to walk over there"! WHAT! Isn't that what customer service is all about?? Basically Thomas you acted like a little girl and your pride got ahead of you and not recognizing what your responsibility is - Your Customers! If they asked you to walk outside then just do it. I have dealt with other high end jewelry stores - Reis Nichols etc and they are first class. Thomas you are just a sad person and you need to put your big boy shoes on in your business. My business and my colleagues is gone from you and Jared! Good job pal.
PS - if you think my post is a little harsh, continue down and look at the other areas they suffer with. I am not alone.
I needed a small diamond replaced on my wedding band. I was really skeptical based on reviews but I decided to go in since my ring is insured through Jared. Went in on a Saturday afternoon and they were able to have it done by the next day. It looked great when I picked it up, you couldn't tell which diamond was replaced. Customer service from the two people I worked with was great as well.
Disrespectful Customer Service from their Manager - Thomas!
We don't make any major purchases without first doing our research, so we had a very good idea of what we were looking for.
Jared The Galleria Of Jewelry is a US Jewelry Store based in Indianapolis, Indiana. Jared The Galleria Of Jewelry is located at 8520 Keystone Crossing, Indianapolis, IN 46240, USA.
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