Friendly helpful staff
Old hardware store packed with TONS of stuff! this place is a flashback to what America used to be like. An America we could all be proud of. This is now my go to place for stuff. Bought a Stihl Chainsaw and I have never had a problem!
Yes there are some friendly folks that work here, but my latest experience has taught me to go elsewhere for Stihl repairs. Keep in mind that Hedlund's is an authorized Stihl dealer.
Great local business that has been here for over 80 years. Loaded with about anything hardware/home improvement you'd need.
Took my Stihl blower in for repair. Got called that same day that the repairs were completed. Wow! Same day! I am really impressed. All the other places I called had a wait time of about 10 days. Pick up the blower, pay the $42 dollars and change and get it home only to discover that the problem was not fixed. (The motor would not run at max RPM's). Anyone with a blower knows this issues defeats the entire purpose of having one. Take it back. One week later (no call from Hedlund's) I call and inquire the status. They could nit find a problem. Go back, pick up blower, Mike Hedlund, gruff, occasionally unfriendly, tells me again they tested it, blew off their parking lot, found nothing wrong. Take the blower outside their business, start it up...same issue! Call them outside to show them that I was not a complete moron and their answer to me was, and I quote: "Sorry, there's just so much we can do". Went immediately to Reynold's Farm Equipment (where I usually go) They tested the machine, diagnosed the problem as something in the carburetor, and suggested I try a gasoline additive/stabilizer, rather than replace the carburetor to the tune of $125. Took the machine home...five minutes later, runs like a top again. Moral of this story: don't bother with Hedlund's for repairs of this type and do NOT expect friendly, customer service either. I wasted my time and money. Never again.
Knowledgeable salesman..great hospitality..and the feel of being in a big city..but warm like a small city country store..prices are far better than most stores...sales associates will match or beat price
Hedlund Hardware is a US Hardware Store based in Indianapolis, Indiana. Hedlund Hardware is located at 2369 Broad Ripple Ave, Indianapolis, IN 46220, USA.
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