20th Anniversary Ring
Always very cool stuff, great staff, makes buying jewelry fun
Superb customer service. Brought an old pocket watch in for a new crystal and timing adjustment. Windsor had it repaired in less than two days. The watch looks great and the charge was more than reasonable. Staff member Jeremy went the "extra mile" and, at my request, consulted with the watch maker to determine the age of the watch (1901) and the metal type of the case. He also gave me a jeweler's cloth to polish the watch case. Will definitely be a return customer to Windsor and will recommend to family and friends!
I have learned that the world revolves around relationships. Now I wonder why it has taken me so long to realize that jewelry purchases should be no different. Historically I have purchased jewelry through department stores but never again. I needed to get my wedding ring resized and had been looking for something for my wife to celebrate our 20th anniversary. Department stores would not resize my ring and Windsor Jewelry in downtown Indianapolis was recommended so I stopped in. Jeremy helped me resized my ring and spent several hours sitting with my wife and I, helping us look at rings, understanding our options, offered recommendations on what would work and what would not work for our life style, explain the different aspects of a diamonds, and worked with us on price. I was really amazed that aspects of a ring and diamond that I thought were important turned out not to be noticeable when you placed them next to other rings and diamonds, and aspects that I had never considered actually made a significant difference. You do not get that in a department store. I never would have thought that I would have been as pleased with what Jeremy helped us pick out. It was a great ring. I knew nothing about jewelry, and after that experience I have to say I could not have been happier with our purchase. Greg Bires, the owner, stopped by, talked to us for several minutes, thanked us for coming, and was incredibly pleasant, and at no time was there any pressure to buy. I have to mention, that we had our 9 and 11 year old with us. Anyone can imagine how incredibly exciting jewelry shopping is for children (sarcasm), but the staff gave them hot chocolate, candy, and Christmas ornaments to decorate which kept them occupied and was incredibly helpful. An outstanding experience, great job by Jeremy and the staff and I highly recommended that if you are in the market for new or custom jewelry that you include Windsor in your search. I now have a jeweler.
They are extremely knowledgeable and professional. They treated me with courtesy and respect. Windsor Jewelry really coached me through out the process. They are not the cheapest, but if you are looking for cheap, you will get what you pay for. I am extremely happy with what I got, it's worth every penny!
Windsor Jewelry provides outstanding service to Shiel Sexton when shopping for corporate gifts. Jeremy and Greg work closely with us each step of the way to ensure we are happy with our specialized products. Their attention to detail and prompt service makes working with them such a great experience. They continuously go the extra mile to make sure we are pleased. We plan to continue using them for many years to come!
Windsor Jewelry is a US Jewelry Store based in Indianapolis, Indiana. Windsor Jewelry is located at 16 N Meridian St, Indianapolis, IN 46204, USA.
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