After this inconvenience I requested some sort of credit to my next month and their management deemed this "without justification".
Smart decision, lose 3 years of business.
Do yourself a favor, if you are interested in saving money and headaches stay away from these guys. Walk the few extra blocks from Market District Garage which is only $75.00/month compared to Denison's $120.00/month
That should be their mission statement. I've done monthly parking with them out of convenience for almost 3 years. Their staff is incompetent and the simple task of letting someone in and out of a garage is like brain surgery to them.
"Denison Parking, Where Our Customers Mean Nothing to Us"
Their management routinely loses checks and will shut off your transponder accusing you of not paying. After they did that the first time I made sure to always get a receipt. I have spent the last 4 days with my parking pass malfunctioning after having paid them. I have been late to work twice and spent my lunch break today getting things working.
It's a parking garage. You can generally park there. So in that respect, it's fine. I was a monthly parking customer, always paid on time, but even still, they were often rude. I also ride a motorcycle, and parking it there could be a challenge. Occasionally I couldn't set of the vehicle sensor to activate the pass reader. Not so much their fault, but really frustrating nonetheless. More places need motorcycle-friendly parking
327 N Illinois is a US Parking based in Indianapolis, Indiana. 327 N Illinois is located at 327 N Illinois St, Indianapolis, IN 46204, USA.
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