The managers are very nice and professional. I love all the employees and cashiers. They’re respectful and always joyful and goofy to be around.
12/5/17 The lady on drive through was rude, kept getting our order wrong, gave us drinks we didn't order and was just being a real see you next Tuesday for no reason at all. We were polite and did not rush her but people like her are exactly the reason why half the KFC restaurants are being closed down now. Thanks for being rude and difficult! If I knew how to reach your GM I would.
I typically love to dine in for lunch have a carry out dinner meal @ KFC.. after my last visit I felt that I should give you feedback. My hope is to see management move in a better direction. My last few experiences at KFC on Kentucky Ave have not been the greatest. There seems to be a terrible lack of leadership at this location. I’m not sure what the issue acquiring good help is. But it seems like the right hand does not know what the left is doing. Reminds me of the bad news bears. The employees were having a tremendously hard time taking and completing orders. Very loud borderline obnoxious in the way the ladies and gentlemen were conducting themselves. Actually complaining loud enough that the the other families waiting on orders could hear. It was enough that the families were making remarks regarding their conduct. If there was a manager on duty. They were blatantly under qualified. As a business owner of this location I would be very disappointed and embarrassed in the way the employees approach customer service. I would suggest much stronger training program in-house or finding a manager more capable to direct the employees.
Food was barely edible. Service was awful. Would not return
I Hope this feedback helps
Hmmmmm... I question the cleanliness of this store. Not sure if I am ever going back.
Kfc is a US Restaurant based in Indianapolis, Indiana. Kfc is located at 4789 Kentucky Ave, Indianapolis, IN 46221, USA.
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