Nick in the bike shop saved me from a gigantic headache. Bike I ordered online came with a bunch of downgraded parts and I was agonizing over returning it or figuring out what to do. Explained the situation to Nick who ordered in the right parts and installed them on the house when they came in. Great service, even when it was the bike company who tried to pass off some cheap parts and REI could have just told me to take it up with them. Very much appreciated!
It's a wonderland for people who enjoy the outdoors. Plenty of products to choose from and all top quality. The staff is always helpful.
REI is the best outdoors store. The staff seem happy to be there and are great for advice. The selection and price are competitive with Amazon and their website has guides and tutorials for everything they sell. I am confident that they only sell things they would use themselves. Best of all, I'm new to cycling and hiking and they never made me feel stupid regardless of the questions I asked.
You have to pay for quality products, there WAS some clearance stuff. Almost wish I wasn't kayaking Saturday so that I could make the garage sale, I've heard the deals are AWESOME. All the people there are awesome! They will take as much time as possible to make sure your questions are answered completely
We needed some hiking shoes and we both came out with a pair. Michael assisted us in getting the right fit. And they have a 1 year guarantee that if you have an issue, you can return them even if you hiked in them. Wonderful products and great experienced associates.
Rei is a US Bicycle Store based in Indianapolis, Indiana. Rei is located at 8490 Castleton Corner Dr, Indianapolis, IN 46250, USA.
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